1.PlaySight Basketball SmartCourt with SmartTracker #

The PlaySight SmartCourt captures everything happening on court with a 4K high-end camera.
In addition to capturing all the action (full court “Panorama” View), the PlaySight’s “SmartTracker” view tracks the real action on court, enabling a true broadcasting experience without any human touch.

The SmartTracker can be recorded to the cloud, live streamed, and can trigger a replay\VAR view on a single button press (for compatible systems)

Everything is smart, and everything is automatic!

The 4K SmartTracker camera:

  • POE 2160P camera
  • Our SmartTracker 4K camera provides a panoramic view of the court
  • SmartTracker view – ball and players are tracked using AI in 1080P
  • Video compression – H264 (files stored as MP4)
  • Mic included, connected directly into the camera (Audio: AAC)
  • Location : Minimum 25 feet from the side of the court (in order to see the entire court) at a minimum height of 20 feet and  aligned with the center of the court.
    NOTE: Please refer to the height/distances table table for ideal camera installation for more info.


Official Camera Datasheet

2.Setting Up Your Facility - Network Requirements #


Prepare Description
Power 110v\220v AC pow­er outlets near the location of the server
Lighting On the day of installation, turn ON the lights (like on a game day).
infrastructure – Cables requirements: Minimum cabling requirement is CAT6A Shielded for all cameras, no exceptions.
NOTE: if available in your country, we strongly recommend CAT7 Shielded for SmartTracker cameras.
The PlaySight system requires female shielded jacks on both ends. A short patch cable should be used on both ends as well to connect to cameras and switch.
Internet and network requirements internet speed: minimum requirements: 5 Mbps download and 5 Mbps upload internet connection.

network access

The PlaySight video server comes with predefined security policies; therefore, no need to configure or add it to your Domain User Settings.
If you have a PlaySight system, you must open all ports and services below for outbound traffic to all IP’s.
In order for Playsight systems to work, it requires that PlaySight.com and all of its subdomains are open for outbound traffic.
Some Examples (we might be changing those periodically): PlaySight.com / datasrvstations.PlaySight.com / datasrvstaging.PlaySight.com

Whitelist all outbound HTTP/HTTPS traffic to *.playsight.com*

VLAN requirements PlaySight recommends placement of the SmartCourt Computing Unit (SCU) on a separate VLAN.
* PlaySight IP cameras should also be on separate VLAN (same as the SCU) or should have a direct physical connection to the SmartCourt Computing Unit.
* If separate VLAN cannot be arranged, the cameras should be wired home run from camera to SmartCourt Computing Unit (SCU) and connected to the secondary NIC available on the SCU, making the cameras private and excluded from the client’s network.
* The VLAN should provide a 100% quality network with the required bandwidth for each PlaySight IP camera:
* Each 1080p camera requires 10 Mbps.
* Each 4K camera requires 40 Mbps.
* Each 8k camera requires 80 Mbps.
 Live Streaming & Broadcast requirements *The broadcast stream should support the required upload speed:
* Each Streaming camera requires 5 Mbps upload to provide a good quality stream.
* Using a hard-line Ethernet connection for streaming events is ideal, as Wi-Fi Internet connection is less stable than a physical connection resulting in optional streaming interruption and the viewer will be affected hardly.* 4G hotspots or any other cellular connection is even less stable than a Wi-Fi or hard-lined connection. Based on your location, and the number of people using the closest cellular tower, your streaming signal may be compromised.


Open the following ports for all outbound to *.playsight.com:

Port # Protocol Purpose Application
1935 TCP Video streaming RTMP
443 TCP+UDP Remote Management,

Connectivity to PlaySight Cloud Server

LogMeIn Central,

PlaySight Global Comm

123 TCP+UDP Clock synchronization NTP-clock sync
9000 TCP Playsight data service – Smart Court Station connection to PlaySight Cloud Server


UDP Video streaming ZIXI broadcaster
53 TCP+UDP DNS Name management



TCP Scoring Data Sportzcast
8001-8015 TCP+UDP Video Streaming PSA – PlaySight Stream Accelerator


Download full network specifications

Tools you will need:

Tools provided by PlaySight:

  • T10 Key for The Axis SmartTracker Camera
  • T20 Key for other cameras if applicable (scoreboard & additional views)

Tools not provided by PlaySight:

  • Drill & screws
  • Ladder \ Lift
  • mounting surfaces (wood, metal plates etc.)
  • clamps
  • NOTE: additional tools may be needed depending on your facility.

3.What's In The Box #

A typical PlaySight crate includes:

* PlaySight 4U SmartCourt Computing Unit (SCU)
* SmartTracker – AXIS 4K network camera for basketball
* Techwin dome overview cameras (XNV 6080) + mic + mounting plates
* Techwin scoreboard dome camera (XNV 6120) + mounting plate
* Netgear POE switch
* Power On\Off Over IP
* Energy saving surge suppressor 8 outlet
* Ethernet cables

NOTE: items in the crate may vary according to the customer’s order

4.System Layout Diagrams #

There are 2 options for PlaySight systems to be installed;

!!!! Update better resolution, in landscape !!!!

1. Hybrid setup (strongly recommended) – separate switch for cameras – Hybrid setup system diagram

2. Integrated setup – cameras connected to client’s main switch – Integrated setup system diagram

5.Connecting The System #

Where should you store the server?

The PlaySight 4U SmartCourt Computing Unit (SCU) should be stored in your server room, or inside a corresponding server rack at a cool and dry place (not over 80F\27C).

Lets connect!

Only proceed to this step once you have completed all the network requirements preparations and fully reviewed the system layout diagrams – you are ready to install and connect the system;

  • Connect the power plug to the server (marked in green below)
  • Connect the ethernet cables coming from the cameras to the patch panel – to ports 1-8 (PoE ports marked in yellow) of the NetGear switch.
  • Connect an ethernet cable from the NetGear switch to the internet port on the SmartCourt computing unit (marked in blue)
  • Connect an ethernet cable from the NetGear switch to the cameras port on the SmartCourt computing unit (marked in purple)


The cameras should be physically connected to the SmartCourt computing unit through a POE switch, meaning the cameras would be on Playsight’s own private network using the computers second NIC (marked with the Purple arrow).
sometimes this is not possible due to existing network infrastructure.

Need more help? Contact support@playsight.com for further assistance.



6.Instant Replay VAR #

What is the Instant Replay feature?

Instant Replay allows coaches or referees to view videos instantly without interrupting recording.
The coaches and referees can pull videos of a session currently being recorded, from the PlaySight SmartCourt Computing Unit (SCU) locally via Wi-Fi and display it on their mobile devices (iOS and Android), to show a replay of a specific move, or review a decision of the referee in previous plays.

What are the requirements for Instant Replay to function?

The Wi-Fi network used on the mobile device running the PlaySight app needs to allow a local connection from the mobile device to the PlaySight SCU via port 80, and the SSID needs to be from the same network/VLAN as the PlaySight SCU.
This Wi-Fi SSID also needs to have internet access to allow the mobile app to authenticate the user during login. A strong Wi-Fi signal is very important for optimal performance of this feature.

A powerful video review and coaching tool.

7.1.Positioning Basketball SmartCourt Cameras #

  1. Positioning AXIS SmartTracker Camera (Basketball)
  2. Positioning additional angles cameras
  3. Positioning scoreboard camera

AXIS SmartTracker Camera

In order to get the best SmartTracker experience:
* The camera needs to be positioned 25-80 ft. from the side-line, and at 25-45 ft. of height (see mounting guidelines below).
* The camera needs to be positioned and centered in front of the half court line.

expected view

Ideal View

Heights and Distances Table

SmartTracker camera guidelines for the best view:

Mounting distance ft. Min height ft. Max height ft.
26 25 38
29 25 38
32 25 38
35 25 38
38 25 38
42 25 38
45 25 38
48 25 38
51 25 38
54 25 45
58 25 45
64 25 45
67 25 45
70 25 45
74 25 45
77 25 45
80 25 45


Positioning angle camera XNV 6080

Angle cameras can be installed in addition to the SmartTracker camera, to get additional views of the action.
the side cameras can be installed anywhere (half court top view, corner view etc.)


Positioning Scoreboard camera XNV 6120

* Mount the camera between 15-65ft (5-20 meters) away from the scoreboard.
* The camera must be Installed directly in front of the scoreboard.
* The camera must be 20-45 degrees higher than the scoreboard.


7.2.Mounting SmartTracker Cameras #

SmartTracker Cameras

AXIS SmartTracker Camera


 1. drill the 4 screws of the mounting plate to the chosen mounting surface (wall, plate etc.)

2. screw the back plate (attached to the camera) to the mounting plate using a T20 star Key.

3. connect the eth cable and microphone jack to the corresponding connectors:

4. properly tighten the 4 screws on the camera to the back plate using the T20 key:


NOTE:  For additional Camera installation information, appendix page

7.3.Mounting Dome Cameras #

After choosing the camera placement location, mount the camera plate using 4 screws as seen below (on wall, board, rails, ceiling, designated plate or box etc.)


you can also use the accompanied black plate:

2.mount the microphone (attached with the camera) near the camera:

3. Make sure the eth cable+ RJ45 and microphone cables are inside the camera plate.

4. Connect the mic jack to the female jack of the camera (in pink)

5. Connect the eth cable to the rj45 female connector. assuming the infrastructure is complete and connected, you should see a blinking green light on the camera.

6. Place the camera on its plate and tighten using a Phillips screw driver.

7. At this stage you should see call Playsight support at support@playsight.com in order to set the zoom, focus, and wanted FOV (field of view).

8. When the FOV is set, carefully close the cover using the T20 star key:


You’re have completed the camera mounting!

8.Integrations #

8.1.Commentating kit #

PlaySight captures the commentator audio through the local network and embeds with the court/field audio and video for recording and streaming.

the commentary kit includes:

A. XLR cable connected to the Playsight mixer
B. Mixer for commentators and power cable
C. PL cable
D. Headphone Splitter for multiple commentary inputs + power cable
E. headsets
E.1 microphone output (XLR) + E.3
E.2 headphone input (PL) + E.4

how to connect:

  1. Connect the XLR cable (A) to the STEREO OUTPUT on the mixer.
  2. Connect the PL cable (C) to phones on mixer.
  3. Connect the end-piece to the INPUT on the headphone splitter
    XLR headset
  4. Connect the XLR cable to: 1 / L MIC line on mixer
    The second commentator must connect to the 2 / R MIC / LINE
    PL helmet (E.2)
  5.  Connect the PL to input 1 on the headset splitter.
  6. Connect the mixer (B) to the power socket.

Button settings:

Red arrow = not active // Green arrow = active
Each button must be adjusted to the position as shown in the image on the left

To mute a commentator during broadcast, DO NOT use the LEVEL button (F).
press the PAD button (G) (pressed button= muted, unpressed to restore sound).

Now your kit is set up, you can start commentating!

8.2.SportZcast #


PlaySight grabs data from the scoreboard controller, then passes it to the PlaySight SCU in real-time.
We then create a digital scoreboard overlay and embed it on the live video of the streaming camera. Based on the same data, we automatically generate events tagging in real-time, and scoreboard information is perfectly
synced with the video.

The ScoreBot is a POE device and needs two physical connections:
1. A POE connection on the same network as the PlaySight SCU.
2. A serial connection to the scoreboard controller (which are included with
the device).


  • Connect the ScoreLink to the network via POE
  • Connect the ScoreLink to the scoreboard controller using the serial cable provided with the device
  • Make sure the ScoreLink is connected to the same network as the PlaySight computer
    • They need to be on the same subnet, 192.168.1.xxx for example.
  • Contact the PlaySight Support at support@playsight.com team once the ScoreLink is properly connected to test the integration

8.3.SportsCode #

Read about SportsCode integration here

sportscode Spotbox


8.4.OCR Scoreboard #

OCR (Optical Character Recognition):

A POE camera is installed and pointed at the scoreboard. Our system then reads data directly from the scoreboard using OCR technology to generate the same digital scoreboard overlay and event tagging capability.

OCR Scoreboard displayed on SmartTracker video, synchronized with the real physical scoreboard.

9.Appendix #

Official Camera Datasheets:

Playsight Network Requirements:



10.Troubleshooting #

Installation Process Troubleshooting:

 * Computer does not turn on

1. This may be due to a power issue. Please make sure the computer is properly connected to the power source.

2. Please check if the power supply switch in the back of the computer is turned on

The computer should automatically start once power is restored.
If this is not the case, press the Power On/Off button in the front of the computer.

In rare cases, some internal components might come loose during shipment. If you’re comfortable, we recommend opening the computer case to make sure components inside are securely connected.

Feel free to reach out to support@playsight.com for guidance.

* Computer does not connect to the internet

  1. Please make sure the network connection coming from the switch/router is live and working by connecting a laptop to that line.

       2. Please make sure the network cable is connected to the onboard network card (NIC).

          1. The onboard NIC comes configured to DHCP. If the computer requires static IP to get online, please follow these steps:
            1. Connect a monitor, mouse and keyboard to the computer
              1. There are USB ports in front and back of the computer for connecting the mouse and keyboard
              2. There are DVI and HDMI ports in the back of the computer for connecting the monitor

            2. Once the monitor, keyboard and mouse are connected, right click the network icon in the taskbar and select “Open Network & Internet Settings
            3. Go to “Change adapter Options
            4. Look for the Intel NIC, right click and select “Properties
            5. Select TCP/IPv4 and click Properties
            6. The example above indicates the computer is set to DHCP. In order to set it to static, select “Use the following IP address” then enter the IP address, Subnet mask, and Gateway needed, and apply changes. If the computer still does not connect to the internet, please reach out to your network administrator.

Commentating kit:

  1. I wear the headset but I can’t hear myself nor the other commentator:
    – Make sure the mixer (B) is connected and activated.
    – Make sure the headphone divider is plugged in and charged.
    – Make sure the mixer (B) and the headphones are connected to the PL cable.
    – Make sure that the PL helmet is connected to the helmet divider and that the Level button is activated.
    – Make sure that the LEVEL 1 / L and LEVEL 2 / R buttons on the mixer are activated.
  2. I can hear myself but the recording or the transmission does not work
    – Ensure that the XLR (A) is connected to the Playsight mixer server.
    – Make sure that the two buttons (LINE and PAD) are not pressed.

feel free to reach out to support@playsight.com for further assistance.

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