6. Children’s Privacy
Under Children’s Online Privacy Protection Act (COPPA) and under the General Data Protection Regulation (EU 2016/679), we do not collect personal information from Users who identify themselves as under the age of 13 except where we receive verifiable parental consent.
In the case of minors under the age of 13 we will collect the email addresses of both the User and the parents (or legal guardians). We will use the parents’ email address to send the parents messages such as: one-time activation of the child’s account, notify the parent about our privacy practices and send the parents communications regarding the child’s account at PlaySight or about features of our Website and/or mobile application.
Any User under the age of 18 must review the Terms and the Privacy Notice with his/her parent(s) or legal guardian(s) to ensure that both the User and the parent(s) or legal guardian(s) understand and accept both the Terms and the Privacy Notice.
We will not condition participation in an online activity on the disclosure of more information than is reasonably necessary to participate in the activity.
We strongly recommend that Users under the age of 13 would ask their parents for permission before sending any information about themselves to anyone. We also encourage parents to teach their children about safe internet use practices.
7. Use of Personal Information
We will not share any Personal Information and/or Player’s Performance without the relevant User’s specific consent. PlaySight may present top personal records on PlaySight’s leader boards at clubs and on-line, unless the User chooses in his/her profile that PlaySight shall not disclose such information.
PlaySight may enable live streaming from the Smart Court and presenting Player’s Performance in real-time, only after the club has obtained the consent of the relevant players for such activities. PlaySight in any event shall not be responsible for such activities.
For the purpose of creating subscription plans at the clubs and distinguishing between club members, PlaySight may provide to the club only limited personal information such as date of birth of the Users.
PlaySight may use aggregated information for anonymous statistics and analysis purposes. We also may use Users and Computer Information to track usage, improve the design of our Website, offer products and services, personalize our Users’ experience and save your password in password-protected areas.
PlaySight does not carry out automated decision making or profiling that might affect you using your personal data.
Your data is stored on a cloud service called Microsoft Azure (US Data Centre). Our contractual agreements and use of their services ensure that we are able to ensure the safety of your data to the best possible extent and that we are able to enable your rights over your information.
8. How long do we keep your information for?
We keep User’s personal data for up to five (5) years from the data of his/her last activity, as long as we are not required by other obligations at law to keep such data.
Video on Demand is stored for up to one (1) year from the collection.
Records of transactions will be kept for up to five (5) years after they have been carried out to comply with the company’s obligations for tax and other relevant legislation.
The security of your Personal Information is important to us. Although we cannot fully guarantee the security or confidentiality of all the information provided to us, we make all efforts to have in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access and maintain data security information.
All financial information shall be collected and processed via a third party. Such financial information will be encrypted using secure socket layer technology (SSL). Furthermore, our payments processing vendor shall maintain the confidentiality, security and integrity of the personal and financial information it obtains from our Website and will use this information only on our behalf.
Phishing attacks are attempts to steal consumers’ personal identity data and financial account credentials. “Phishers” use ‘spoofed’ e-mails to lead consumers to counterfeit websites designed to trick recipients into divulging sensitive personal information such as credit card numbers, account usernames, passwords, and social security numbers. Please note that we do not send emails asking you to confirm sensitive personal information. If you receive such email communication, please forward it immediately to firstname.lastname@example.org to delete the fraudulent site’s administrator from your computer.
11. Your Rights over your Information
All Users have the right to:
Access to the personal information provided by you;
Request rectification of personal data that you consider incorrect;
Request for restriction of processing of data;
Request erasure of data;
File an objection about processing of your data;
Request to export your data; and
Be informed about automated individual decision-making, including profiling; and
Your rights may be exercised in accordance with the applicable laws, which might include restrictions on when you can exercise these rights.
You can exercise these rights by accessing your User dashboard or by contacting us on email@example.com
If you are residing within the European Union, you have also the right to lodge a complaint with your local European Data Protection Authority. You may find a list with your local European Data Protection Authority contact details at https://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm
12. Contact Us
Should you have any questions or concerns regarding our Privacy Notice, please send us an email with your concerns to: firstname.lastname@example.org.